IntelligenceX
AI-driven compliance & sales intelligence platform
A Medicare-specific call intelligence solution that cuts costs and supercharges agents.
Contact Sales
Lower overhead, higher quality
Reduce costs
Streamline OpEx and scale your business without sacrificing compliance or quality.
Turbocharge your team
Turn new agents into experts and pinpoint problem areas with actionable call insights.
Realize gains
Increase sales and effectuation with complete, compliant applications.
Comprehensive & Accurate
The only platform with complete Medicare Intelligence
Your compliance department and sales training all in one: IntelligenceX leverages SunFire’s best-in-class data library, going far beyond simply transcribing calls.
Provider network verification
Drug formulary accuracy checking
Plan benefit validation against carrier data
Enrollment and lead data
SEP verification


Sales Performance Intelligence
Stop guessing & start improving agent performance
Identify precisely where each agent struggles and get specific coaching recommendations that actually work.
Score rapport building, objection handling, closing techniques & more.
Get precise recommendations like “needs work on plan comparisons.”
Understand exactly what separates superstars from average agents.
Monitor enrollment conversion for each conversation stage.
How it Works
Becoming best in class has never been easier
1
Import calls
Securely import nightly call data from your dialer to IntelligenceX.
2
AI analyzes every call
Each call is carefully measured against your custom compliance and sales scorecard, plus our proprietary effectuation risk model and SunFire plan data.
3
Get focused results
Surface high-priority calls and identify common themes.
4
Take meaningful action
Use targeted recommendations to improve outcomes and reduce risk.
Frequently Asked Questions
No! IntelligenceX works for any Medicare organization.
While SunFire customers get the most advanced benefits via SunFire quote & enrollment data integration, non-SunFire agencies still get complete Medicare intelligence and prediction capabilities.
Most agencies are up and running in less than 14 days (some as quick as 2-3).
You’ll see your first insights within 24 hours of calls being analyzed.
We’re the only platform with access to SunFire’s complete Medicare data universe—provider networks, drug formularies, plan benefits, and historical enrollment outcomes.
Absolutely. IntelligenceX is built on SunFire’s industry-leading, healthcare-grade infrastructure. All data is encrypted and processed according to the highest security standards.
Every customer gets dedicated account management and ongoing training. We also provide quarterly business reviews to optimize your results and strategy.